FAQ
All your questions answered about 8v77
Whether it's deposits, withdrawals, bonuses, playing on mobile, or your account — find detailed answers to all your 8v77 questions on this page. If anything is still unclear, our support team is always here to help.
Why this FAQ page?
Whether you're new to 8v77 or a long-time player, questions come up. From withdrawal timeframes to welcome bonus terms, how to deposit with bKash, and how to run the site properly on mobile — everything is laid out clearly in one place. If you can't find an answer, reach out via our 24/7 live chat or email.
Detailed Q&A
Click on a question by category to see the answer.
Withdrawals
Yes, withdrawals at 8v77 are available 7 days a week, 24 hours a day. Whether it's night or a holiday, the payment system stays active. Funds typically arrive within 10 to 45 minutes of submitting a request. If you run into any trouble, let us know via live chat.
To withdraw winnings from a welcome bonus, you must first complete the wagering requirement. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets (20x the bonus amount). After that, any winnings can be withdrawn just like a regular withdrawal.
It's normal to see "Pending" temporarily while a withdrawal is being processed. It usually resolves within 45 minutes. If it takes longer, make sure your account verification is complete and contact support via live chat with your transaction ID.
The minimum withdrawal amount at 8v77 is ৳500. Requests below this amount are not accepted. This limit applies to all methods — bKash, Nagad, Rocket, and bank transfer.
After submitting a request, funds typically reach your mobile banking or bank account within 10 to 45 minutes. Occasionally it may take slightly longer due to network congestion, but that's rare.
Welcome Bonus
Most slot games, fishing games, and table games count toward wagering. However, some specific games may contribute at a lower rate. Check the terms and conditions page or ask 8v77 support for the full list.
Yes, the 8v77 welcome bonus has an expiry period. If the wagering requirement is not met within the specified time, the bonus and any winnings earned from it may be cancelled. You can see the expiry date of an active bonus in the bonus section of your account.
When you open a new account at 8v77 and make your first deposit, a 100% bonus is added automatically. You can receive up to ৳10,000 in bonus funds. For example: deposit ৳1,000 and get an extra ৳1,000 bonus, giving you ৳2,000 to play with.
Yes, the option to cancel an active bonus is generally available in your account settings. However, cancelling a bonus will also cancel any winnings earned from it. It's a good idea to speak with support before cancelling.
No, the welcome bonus can only be received once per player. It applies to the first deposit only. Attempting to open multiple accounts under the same identity or from the same device may result in all accounts being cancelled.
Deposit Questions
The minimum deposit amount at 8v77 is ৳200. This limit is the same across all methods — bKash, Nagad, Rocket, and bank transfer — so you can get started easily with a small amount.
Log in to 8v77, go to the wallet section, and select the "Deposit" option. Choose Nagad, then send the payment from your Nagad app to the number provided. Once you submit the transaction ID, your balance is usually updated within a few minutes.
8v77 currently supports four payment methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, you can send from major commercial banks including Dutch-Bangla Bank and Islami Bank.
Go to the wallet page, select "Deposit", and choose bKash. Send money from your bKash app to the provided bKash number using "Send Money". Enter your 8v77 user ID as the reference and submit the transaction ID. Your balance will be updated shortly.
8v77 does not charge any processing fee on deposits. However, your mobile banking service (bKash, Nagad, or Rocket) may apply its own transaction charges, which vary according to that app's own terms.
Playing on Mobile
On Android, open 8v77 in Chrome, tap the three dots at the top, and select "Add to Home screen". On iPhone, open it in Safari, tap the share icon at the bottom, and choose "Add to Home Screen". After that, you can open it directly just like an app.
8v77 works on both Android (version 7+) and iOS (version 13+) smartphones and tablets. It also runs smoothly on desktop in Chrome, Firefox, or Edge. Updating your browser on older devices will give you a smoother experience.
If the connection drops, the 8v77 system saves the session state. In most cases, logging back in will restore the game to where it was. Still, it's a good idea to ensure a stable network before playing on a slow connection.
First, clear your browser's cache and cookies. On Android Chrome, go to Settings → Privacy → Clear browsing data. On iPhone Safari, go to Settings → Safari → Clear History and Website Data. If the issue persists, update your browser and try again.
Yes, 8v77 is fully mobile-friendly. You get all the same features from your phone's browser without downloading a separate app — login, deposits, withdrawals, live games, everything. Adding a shortcut to your home screen makes it even easier.
Account & Login
No, 8v77 rules allow each person to hold only one account. Attempting to open multiple accounts using the same information or device may result in all accounts being closed and balances being forfeited.
First, check that your password is correct. If you've forgotten it, click the "Forgot password?" option on the login page to reset it. Check whether Caps Lock is on. If the problem continues, clear your browser cache or get help via 8v77 live chat.
Use a mix of letters and numbers for your username. Your password should be at least 8 characters long. Including uppercase letters, numbers, and a special character (such as @, #, or !) makes your account much more secure. Avoid using your date of birth or phone number as a password.
Yes, some details such as your email address or phone number can be changed directly from your profile settings. However, changing core identity information (such as your full name or date of birth) may require assistance from the support team.
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